Chargebacks don’t just hurt – they compound
Chargebacks trigger a chain reaction that eats into your revenue, reputation, and growth. Every new chargeback means:
- Higher processing fees
- Risk of account shutdown
- Harder expansion negotiations
Chargeback prevention isn’t optional – it’s a growth safeguard.
Your complete chargeback shield
Stop friendly fraud before it starts
Reduce customer confusion and act promptly on disputes:
- Deflect and resolve friendly fraud disputes in real time
- Build customer trust and loyalty
- Boost retention with clear post-purchase details
Disputes that never become chargebacks
Receive real-time chargeback alerts from networks like Visa, Mastercard, and PayPal:
- Broader issuer coverage through direct network connections
- Faster resolutions and better customer experience
- Automated workflows that save time and reduce overhead
Win back revenue – automatically
Resolve chargebacks automatically with Solidgate representment engine:
- Higher win rates and more revenue recovered
- Full visibility into every case and outcome
- Effortless scale as your volume grows
Backed by the networks that define the industry
Visa & Verifi
Order Insight provides detailed transaction data to effectively prevent potential disputes, while CDRN enables early interception and RDR automatically resolves eligible disputes.
Mastercard & Ethoca
Ethoca Alerts detect fraud early and help resolve it before it becomes a chargeback, while Consumer Clarity shows customers exactly what they purchased to prevent false disputes.
Unlock your growth. Protect what fuels it
Optimized revenue retention
Reduce preventable losses and effectively protect more of your revenue streams.
Stronger relationships with partners
Lower risk profiles and faster resolutions improve your standing with banks and networks.
Fully automated, zero drag
Refund, stop fulfillment, or deflect disputes-no manual workflows, no delays.
Aligned incentives, clear pricing
Pay only for alerts that actually prevent chargebacks. No chargeback deflected = no charge.
Frequently asked questions
Chargeback prevention alerts are real-time notifications triggered by Visa, Mastercard, and other networks when a chargeback or dispute is detected early in the transaction lifecycle.
Our chargeback prevention alerts system connects directly with Visa’s Verifi and Mastercard’s Ethoca networks to receive notifications of potential disputes. When a dispute is flagged, the alert triggers an automated process to either:
- Stop fulfillment (e.g., prevent shipping or access to digital goods)
- Initiate a refund or adjust terms (e.g., change subscription billing details)
- Deflect friendly fraud by providing evidence to customers directly
Prevention alerts are proactive. They notify businesses about potential disputes before chargebacks occur, allowing you to act fast and prevent disputes from escalating. , on the other hand, is a post-chargeback process where you fight to recover revenue from a chargeback that has already been filed.
Our chargeback prevention alerts system is highly customizable. You can configure alerts based on:
- Chargeback reason codes (fraud, unauthorized, etc.)
- Transaction types (recurring, one-time payments, etc.)
- Geographical regions or specific payment channels (cards vs. APMs)
Yes, Solidgate’s chargeback prevention alerts work seamlessly with a wide range of payment methods, including credit/debit cards, (like Apple Pay and Google Pay), and .
Solidgate's chargeback prevention alerts system is fully automated and operates in real-time. Once an alert is triggered, the system initiates pre-configured actions such as stopping fulfillment, triggering refunds, or providing evidence.